Dash Six Munitions LLC is committed to providing clear purchasing standards and fair resolution procedures. This Refund Policy explains how return requests, order cancellations, and service-related refunds are handled. By purchasing products or scheduling services, you agree to the terms described below.
As an ammunition manufacturer, most ammunition sales are considered final once an order has been processed or shipped. Due to safety considerations, regulatory requirements, and product handling standards, ammunition cannot typically be returned or exchanged after delivery. Customers are encouraged to confirm caliber, specifications, and legal compliance before completing a purchase.
In limited circumstances, a refund or replacement may be reviewed if an order arrives damaged, incorrect, or affected by a verified manufacturing concern. Customers must notify Dash Six Munitions LLC within a reasonable timeframe and may be asked to provide order details or supporting documentation.
Firearms purchases are generally non-refundable once the firearm has been shipped to a designated Federal Firearms License (FFL) dealer or transferred to the customer. If a firearm is returned due to background check denial, refusal by the receiving dealer, or customer ineligibility, a refund may be considered at our discretion. Approved refunds may be subject to restocking fees, administrative charges, and shipping costs.
Unused accessories or non-regulated merchandise may be eligible for return if they remain unopened and in original packaging. Customers must request return authorization before sending any item back. Returns that arrive damaged, modified, or used may not qualify for refund consideration.
Routine gunsmithing services are offered by appointment and may require scheduling coordination. If a service appointment must be canceled or rescheduled, customers are encouraged to provide reasonable notice. Refund eligibility for any prepaid service amount will be evaluated based on preparation work already completed or parts ordered in advance.
Orders may be canceled before fulfillment or shipment begins. Once an order has entered production, processing, or shipping preparation, cancellation may not be possible. Approved cancellations may be subject to payment processing fees or administrative costs.
Approved refunds are typically issued using the original payment method whenever possible. Processing time may vary depending on payment provider policies, financial institution procedures, and internal review timelines. Shipping costs, compliance-related expenses, and transfer fees are generally non-refundable unless required by law.
All return and refund decisions are subject to applicable federal, state, and local regulations. Dash Six Munitions LLC reserves the right to deny requests that conflict with safety standards, regulatory requirements, or established business policies. Customers are responsible for understanding the laws governing ammunition and firearm purchases in their location.
This Refund Policy may be updated periodically to reflect operational changes, manufacturing practices, or legal requirements. Updated versions become effective upon posting to our website. Continued purchases or service scheduling indicate acceptance of the revised policy.
For assistance with refund inquiries or return requests, please contact:
Dash Six Munitions LLC
202 Southern Cross Rd
Abilene, TX 79606
Phone: (972) 515-5626